A $10+ billion retailer recognized their organization was not well-coordinated across departments, especially in the area of promotions. RetSci met with teams from across their business and identified keys areas for addressing promotional challenges.
RetSci’s implementation insights
– Multiple people across their business are looking at the same data
– Decisions in one area of the business were in direct conflict with downstream processes
– Timing of data share and lack of data availability across processes prevented business alignment
A Unique Solution
– Adjusted processes to reduce redundant work
– Aligned systems to ensure upstream decisions are supported downstream
– Recommended plan for storing and sharing data
Lasting Impact
– Improved efficiencies, reducing system interventions by 10-20%
