Large Grocery Chain: System Support for Promotions

A highly promotional top 50 grocer realized historical promotional data was presenting challenges across the business. Team members struggled to get clear customer demand insights and make data-informed decisions.

RetSci’s implementation insights

  • Impact of promotions on historical sales data makes it difficult understand true demand drivers.
  • Departments across the company are working to understand what is baseline demand.
  • Noisy view of customer demand impacts decisions in merchandising, pricing, space, supply chain and other areas.

A unique solution

  • Support tuning and augmentation of systems to better quantify impact of historical promotions.
  • Provide scrubbed version of sales history available to multiple areas of the business.

Lasting impact

  • Improved cross-team productivity.
  • Increased promotional sales by 1-6%
  • Reduced over and under-stocks by leveraging cleaner data as basis for inventory management.
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